• 19 May, 2025

To get your furry friend on a Qantas flight, booking their ticket before yours is a good idea. There are specific rules about which flights pets can hop on. If your pet is too big or belongs to a breed that can't travel in the cabin, you'll have to arrange for them to fly as checked baggage in the cargo hold. You can either book directly with Qantas or go through a third-party service like Jetpets AU. 

  • Early booking for Pet: Qantas makes it possible to travel with the pet; this is why you need to make sure to secure your pet's flight before your own. If they need to travel as checked baggage, you'll have to reserve a spot in the cargo area and provide a health certificate, among other things.
  • Think about using Qantas Freight or a third-party service: Qantas Freight lets you book your pet on any of their domestic flights. You can also check out services like Jet pets AU for help with pet travel arrangements.
  • If your pet is a service dog, there are specific requirements: If you're traveling with a Guide, Hearing, or Assistance dog, be sure to visit Qantas's "Service dogs" page for all the necessary details and application steps. You'll need to send an Application for the Carriage of a Service Dog to specialhandling@qantas.com.au at least 14 days before your flight.
  • Checking in your pet: Check in at the ticket counter with your official orders, and give yourself plenty of time (2-4 hours before your flight) for check-in. You'll also need to go through a checklist with an agent and provide a health certificate.

 How to Travel with Pets on Qantas Airways?

If you're planning to travel with your furry friend on Qantas, you'll want to make sure to book their flight through Qantas Freight, and do it before you secure your own ticket. Your pets will be traveling in a pressurized, temperature-controlled section of the aircraft, which is separate from the passenger cabin—unless, of course, you have a service dog. For domestic flights within Australia, you can arrange everything through Qantas Freight, and the same goes for international flights. 

1. Booking:

  • Domestic Flights: Make sure to book your pet's flight with Qantas Freight.
  • International Flights: Again, it’s through Qantas Freight.
  • Service Dogs: If you have a service dog (like a guide, hearing, or assistance dog), they can join you in the cabin, but you’ll need to provide the right documentation as per Qantas guidelines.

2. Pet Requirements:

  • Fit and Healthy: You have to make sure that your Pet is fit and healthy, also proper vaccinated. 
  • Age: Generally, pets need to be at least 12 weeks old and under 12 years old, or over 12 with a vet's certificate.
  • Crate: It is important for all the pets that they must be transported in a crate that meets IATA specifications.
  • Health: They shouldn’t be sedated, unwell, injured, heavily pregnant, or aggressive.

3. Transport:

  • Cargo Hold: Pets will travel in a pressurized, temperature-controlled area of the aircraft's cargo hold, which is designed to be similar to the passenger cabin in terms of temperature and noise.

4. Booking with Qantas Freight:

  • For more detailed information and to make a booking, visit Qantas Freight. You can also reach out to Jet pets, a pet travel specialist, or give them a call directly.

Qantas Airways pet travel policy overview

Qantas makes it easy for you to travel with your pets, whether you're flying domestically or internationally, always keeping their safety and comfort in mind. Your furry friends will be transported in a special section of the hold, where the temperature and noise levels are kept similar to those in the cabin. To ensure a smooth journey, pets need to be fit and healthy, at least 12 weeks old (though age requirements can vary depending on the destination), and they shouldn't be sedated, unwell, injured, pregnant, or aggressive. It's a good idea to get a vet's assessment before you book your flight.

  • Welfare is the top priority: When it comes to recognizing the pets, then Qantas Airways recognizes that every pet is unique from each other, and this is why it is obvious that they respond differently to travel.
  • Travel in the hold: Pets are placed in a designated area of the aircraft hold, where conditions mimic those in the cabin.
  • Age: Pets must be at least 12 weeks old to travel as air cargo.
  • Health: They need to be fit, healthy, and able to handle confinement.
  • Sedation: Sedation is not allowed.
  • Pregnancy: Heavily pregnant pets cannot fly.
  • Aggression: Aggressive pets are not permitted.
  • Health Certificate (for older pets): If your pet is over 12 years old, a health certificate confirming their fitness for travel is required.

Qantas Airways rules for service animals

Qantas also welcomes trained service dogs to fly in the passenger cabin at no extra cost, provided they meet certain requirements. These include being a member of Assistance Dogs International (ADI) or approved under the Queensland Guide, Hearing and Assistance Dogs Act 2009, or another organization recognized by Qantas. The dog must have passed a Public Access Test (PAT) and be properly restrained, harnessed, and leashed. 

Preparing your pet for Qantas Airways travel

The health and age requirements are crucial, and you have to make sure that the pet meeting all the criteria. 

Baggage fees and crate requirements on Qantas Airways pet travel

Qantas has a pet travel policy that outlines specific requirements for crates and baggage fees. When it comes to crates, they need to follow IATA guidelines, be spacious enough for your furry friend, and have a secure locking mechanism. Keep in mind that if your pet's crate exceeds the weight limit, you’ll incur baggage fees, and international flights might charge more than domestic ones within Australia.

Alternatives: Qantas Airways cargo services for pets

Qantas also provides cargo services for pets, enabling pet owners to transport their animals through Qantas Freight. Pet reservations for all your domestic or international journeys, you must need a Qantas Freight-approved pet travel specialist. Qantas Freight will take care of everything, from booking flights to conducting veterinary checks and completing all necessary paperwork.

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