How to Change or Cancel a Qantas Airways Flight: Policies, Fees & Refund

When you have already booked your itinerary with Qantas but need to edit the incorrect name for a hassle-free boarding, or cancel the reservation due to uncertainty, but wondering if this Airline provides flexibility to change and cancel the booking, travelers can update changes to their new reservations and even cancel it whenever required without worrying about the penalties and refund amount. Qantas Airways permits change and cancellation through various methods, including an online process, via Qantas Airways customer service phone number, and at the Airport. In this guide, we will cover all the major information regarding the Qantas Airways policy and process, which you must know before initiating the request to prevent inconvenience. 

Qantas Airways Flight Change and Cancellation Policy

Before raising the Flight Change and Cancellation request on Qantas Airways, the passengers need to become familiar with the key terms and conditions of the Qantas Change and Cancellation Policy to understand when they are liable to pay the penalties and get a complete refund. The following data will walk you through the significant points of the Airline Change and Cancellation Policy.

• Qantas Airways' Change and Cancellation Policy states that passengers can effortlessly make changes or cancel their bookings online and offline through the Airline's official website or app.
• Passengers who make a mistake while booking airfares can change or cancel their bookings on the same day with no change/ cancellation fee.
• Only bookings made online directly with the Qantas official website are eligible to be changed and canceled online.
• Any booking purchase using Qantas reward points is subject to the change/ cancellation conditions, depending on the reward type.
• Qantas Airways permits date and time changes on existing bookings for specific fare types, including online, multi-city, and partially traveled bookings, only once.
• When travelers initiate the request after the grace period, they are liable to pay the additional change/ cancel penalty.
• The Qantas Airways Change/ Cancel fee may vary and is subject to various aspects, including fare types, time of change/ cancel request, departure/ arrival airport, and more.
• The airline takes seven business days to credit the refund for the cancelled flight to the original payment method. 

How do you change flight dates with Qantas Airways?

Firstly, change Flight dates with Qantas Airways, subject to the conditions of fare types. If the purchased fare type allows date change, you can do it using different methods. Therefore, you should keep the necessary information handy for all three methods, such as a six-digit booking reference code and surname. However, the change in the date is subject to availability, and to confirm the changes, the customer should pay the difference in fare and the applicable change fee. Here you will discover the detailed step-by-step online process of changing dates with Qantas Airways.

• Open the Qantas Airways official website.
• The Manage Booking icon next to the Book a trip section on the home page can be found.
• In the field, type the details, such as the booking reference code and last name.
• Again, tap on the Manage Booking section to retrieve the booking.
• Select your flight number and tap on the Change icon.
• To change the date, check availability, and follow further instructions.
• For a date change, the passenger must pay the difference in fare and the change fee.
• Once the payment is confirmed, the Airline will send the updated booking details to the valid email address. 

Qantas Airways cancellation charges and refund process

Generally, Qantas Airways Flight cancellation charges may vary depending on the fare types, departure/ arrival destination, and other factors. However, the Airline will provide a complete refund only when the passengers cancel their reservation within 24 hours of departure; you can request a refund online by following an effortless process as given here.

• First, cancel the booking using the Manage Booking option to get the refund.
• Enter the booking reference code and Surname in the field box, then click Cancel.
• Follow further instructions to confirm the cancellation and approve the refund amount. 
• Then click on the refund form link that appears on your screen.
• Fill in the adequate details in the field box and review the information before clicking submit.
• Qantas Airways will credit the refund to the original payment method within seven business days. 

Flexible fare options with Qantas Airways

Qantas has diverse fare types, including Economy, Premium Economy Flex, Premium Economy Saver, Business, and First, but only two flexible fare options exist on Qantas Airways. Economy and Premium Economy Flex offer flexible options that offer Change or Cancellation without any additional fee and free seat selection. These conditions are applicable to both fare types on all domestic and international flights. 

Rebooking a missed or delayed Qantas Airways flight

Follow the steps to rebook a missed or delayed Qantas Airways Flight.

• To rebook the flight, access your booking by navigating to the Qantas Airways Manage booking option.
• Use your booking details to find your booking and click on the Change icon to check the availability.
• Choose the Flight that meets your schedule and accept the change fee and the difference in fare if applicable.
• Once the flight is rebooked, you will receive the notification at your valid email address. 

Qantas Airways travel credit: How does it work?

Qantas provides four types of travel credits: flight Credits, Qantas Pass, Qantas TravelPass, and Qantas Credits, all of which can be used for future travel. Therefore, travelers are eligible to use the Qantas Travel credit value to book domestic or international flights, hotels, and additional In-Flight services. You can only use these credits when you book directly with the Qantas website. 

Tips to avoid penalties on Qantas Airways changes

• To prevent additional penalties for a Qantas Airways Flight change, you should ensure that you raise the change request within the same day of purchase.
• To minimise the chance of penalties, it is recommended that you check the purchased Airfare to learn whether it offers flexibility for change and cancellation.
• If you want to make minor changes to the booking, Qantas Airlines will not charge a change fee.
• Qantas won't charge penalties if the passenger needs to change the flight date due to uncertain circumstances like sudden health issues of passengers and the demise of a family member.