- 07 Jul, 2025
Cathay Pacific is one of the popular airlines, and the airline always makes sure that Passengers have the best flight experience. And in case you have booked a flight from Cathay Pacific, then you can also rebook it, but there are some rules and regulations that you also have to keep in mind. According to the Cathay Pacific Change Policy, there is a term called "Essential Change," and this means a delay or change to the flight route, which results in you having to change or delay the flight in the following circumstances:
- The departure at the Airport should take place six seconds or more before the scheduled departure time
- Make sure that the ticket you want to rebook is booked from the official platforms of Cathay Pacific, and in case you haven't booked it through the Airline's official platform, then you need to contact the third party from where you have booked it.
- In Case your Flight has been delayed from the airline's end, then you have the right to get compensation, but for that, you need to cancel your flight, and this depends on the hours of delay and fare rules.
- Cathay Pacific Airlines allows you to rebook your flight, either through the website or by contacting the Cathay Pacific customer service team.
What Happens If Your Cathay Pacific Flight Is Delayed?
If Cathay Pacific cancels your flight, then in this case, generally, you’re entitled to a full refund, especially if you booked directly with them. Plus, if the cancellation happens within 14 days of your scheduled departure and it’s their fault, you might also be eligible for compensation. If you use a third party, then you’ll need to reach out to them for your refund. Here’s a quick rundown of your rights:
- Refund: When your flight gets canceled and you booked directly with Cathay Pacific, you can get a full refund, including taxes and fuel surcharges, for any unused tickets within two years from when you bought them.
- Rebooking: If your flight is delayed by three hours or more, or if it’s canceled, Cathay Pacific will help you rebook.
- Compensation: You could be entitled to compensation if the cancellation is within 14 days of your departure and it’s due to Cathay Pacific’s responsibility.
How to Claim Compensation from Cathay Pacific for Delays?
There are some separate rules and regulations for Cathay Pacific Delays, and you need to follow these regulations to get Compensation. To get compensation for a delayed flight from Cathay Pacific Airlines, you have to go online and search for the "Manage Booking" Tab after visiting the official website. There, you need to enter the requested details of the flight and the Passenger, along with the delay reason. After that, just follow the on-screen instructions, and in this way, you can raise a compensation request.
Does Cathay Pacific Provide Meals and Accommodation During Delays?
During Flight delays, Cathay Pacific provides Passengers with services like Meals, Refreshments, and accommodation, along with services like transport options from and to the Airport. One thing that you don't have to forget is that these assistances are available when the delay is considerable and a layover is needed for one or more nights.
How to Rebook Your Flight After a Cathay Pacific Delay?
When your flight has been delayed by the airline, the airline will rebook you on the upcoming flight, if there's availability in the next flight, and if you would like to rebook after a delay, then make sure to keep checking about the availability of rebooking, once there is one. You can rebook it by following the steps below:
- Visit the Cathay Pacific Airlines' official website.
- www.cathaypacific.com is the official website of the Airline, and after visiting the website, you need to open the "Manage Booking" Tab.
- Then select the "Change or Cancel your Flight" Option.
- After that, you need to choose a new flight by following the on-screen process.
- Pay the applicable fee, if there is any, and in this way, you can easily book a new flight.
- In the end, Cathay Pacific will let you know through a confirmation email that you will receive at your official email address.
Contact the Airline: As soon as you got to know that there is an option of rebooking available, then you can also contact the Airline customer support and to do this, you just need to dial the official hotline number 1 833 93 3 22 44 of Cathay Pacific and after that you will connect with the IVR Process, that will help you to choose the correct option regarding flight rebooking, after waiting for few minutes you will automaticallly connect with Cathay Pacific Agent, who will assist you on call, everything about flight rebooking
What Are Your Passenger Rights During Cathay Pacific Cancellations?
If a Cathay Pacific flight is delayed, passengers might be eligible for rebooking, assistance with food and communication, and possibly compensation, depending on how long the delay is and if it was within the airline's control. If the delay goes beyond three hours, Cathay Pacific has to rebook you on the next available flight or offer a refund if the alternative flight doesn’t work for you. Details for a Delayed Cathay Pacific Flight:
- Rebooking: If your flight is delayed by three hours or more, or if it’s canceled, Cathay Pacific will rebook you on the next available flight from your departure airport.
- Assistance: Passengers have the right to access communication options (like phone or internet).
How to Track Real-Time Flight Status on Cathay Pacific?
To keep tabs on a Cathay Pacific flight in real-time, you can check their official website. Here’s how to do it:
Cathay Pacific Website:
- Just go to the "Check Flight Status" section on their website.
- Input your flight number and travel date.
- The site will show you the current status of your flight, whether it’s on time, delayed, or canceled.
Final Words
In the above article, you have learned about the rebooking method and the rules and regulations regarding the same. Hopefully, after reading the above guide, you are able to rebook your flight easily, and apart from this, in case you would like to know more about Cathay Pacific Airlines, you need to visit the official website of the Airline.
